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Complex operations,
engineered into
connected systems.

Fikra Link takes the requests, approvals, sourcing and reporting that actually run your organisation off spreadsheets and email, and into one connected system.

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Four ways an operation stops living in spreadsheets.

04 / What we solve
01

Operations & Workflow Automation

Purchase requests, approvals, sourcing rounds, assets, vendors and finance workflows. The processes that run the company, running in one place instead of twelve spreadsheets.

02

Enterprise Systems & Integration

Your ERP, finance and operational systems already hold the data. We connect them into one flow: APIs, data synchronisation, and legacy modernisation.

03

AI & Intelligent Automation

Agents that read documents, decide and act inside your systems, with a human gate wherever one belongs. Document processing, intelligent workflows, predictive analytics.

04

Custom Enterprise Applications

For the requirement no off-the-shelf product fits. Built around how your operation works, rather than forcing the operation to fit the product.

Automation

Pick a process. This is what it looks like automated.

Same pattern every time: something happens, the system does the routine part, and a person is asked only where a person is actually needed.

Starts with

Someone requests a purchase.

The system does
  1. 01Checks it against budget and policy
  2. 02Routes it to the approver for that amount
  3. 03Reminds until it is answered
Ends with

Approved, recorded, and visible to finance.

A person decides

Above the threshold, a named approver signs.

How an engagement runs

Anyone can generate an app. Running an operation is another matter.

A 150 person organisation does not need a demo. It needs a team that can map how the work runs today, agree the rules, build the system, connect the infrastructure already in place, move the data across, secure it, and train the people who have to use it on Monday.

06 / stages
01

Understand the operation

We sit with the people doing the work and map how it runs today, including the parts that only live in someone's head.

02

Design the workflow

Roles, approvals, thresholds and exceptions settled as explicit rules before a line of code is written.

03

Build and configure

The system built to that workflow, with permissions enforced in the database rather than hidden in the interface.

04

Connect what you already run

ERP, finance and reporting systems integrated, and the data migrated out of the spreadsheets it currently lives in.

05

Secure and audit

Access control, audit trails and a security review against UAE and international standards.

06

Train and support

The team trained on the new process, with support through deployment and well after it.

Product · in production

Sakrub: Abu Dhabi's car service, reimagined.

Best price, trusted service partners. Report a problem, compare prices, and get repairs handled from home. A consumer product we designed, built, and shipped.

Sakrub
01
Report your problem
Submit the car issue with photos and details.
02
Get the best prices
Compare prices from trusted service partners and choose.
03
Pickup & service
Car collected, serviced, and delivered back to you.
Service areas
Abu Dhabi CityAl AinAl Dhafra RegionMore coming soon
Product · in production

A maintenance and procurement platform, running live.

Work requested by the people who need it, priced by vendors, reviewed by a panel with real voting rules, released by procurement, with assets and service history in one place. Designed and built in house, in production with a live customer.

Built on the same foundations we bring to an operations engagement: role-based access enforced at the database, full audit trail, English and Arabic.

In the system
Purchase requests
Approvals & review panels
Vendor sourcing
Vendor management
Assets & service history
Reporting

Twelve spreadsheets, one system.

Tell us how the work runs today, and we will tell you how we would build it.

Start a project
Fikra Link · Enterprise Operations, Engineered